Effective Date: June 19, 2026 | Last Updated: June 19, 2026
This Privacy Policy describes how Tirely ("Tirely," "we," "us," or "our") collects, uses, and shares your personal information when you visit, use, or make a purchase from tirely.co (the "Site"), or otherwise communicate with us. By using the Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect personal information to provide and improve our products and services. The categories of information we collect include:
- Information you provide directly: Your name, billing and shipping address, email address, phone number, and order details when you make a purchase or contact customer support.
- Payment information: Payment card details are processed securely by our payment processors. We do not store full credit card numbers on our servers.
- Information collected automatically: When you browse the Site, we automatically collect device information (browser type, IP address, time zone, and some cookies), as well as information about how you interact with the Site (pages viewed, products you search for, and referring websites).
- Communications: Records and copies of your correspondence if you contact us.
2. How We Use Your Information
We use the personal information we collect to:
- Process, fulfill, and ship your orders, including coordinating with third-party suppliers and shipping carriers.
- Communicate with you about your order, account, or customer service inquiries.
- Send you marketing communications where permitted by law (you may opt out at any time).
- Detect and prevent fraud, abuse, and security incidents.
- Improve and optimize our Site, products, and customer experience.
- Comply with applicable legal obligations.
3. How We Share Your Information
We share your personal information with third parties only as necessary to operate our business, including:
- Suppliers and fulfillment partners: Because some products are shipped directly from third-party suppliers (including suppliers located in China), we share your name and shipping address with these partners solely to fulfill your order.
- Service providers: Including Shopify (our e-commerce platform), payment processors, shipping carriers, and analytics and email providers.
- Legal compliance: We may disclose information to comply with applicable laws, respond to lawful requests, or protect our rights.
We do not sell your personal information for money. Certain sharing for targeted advertising may be considered a "sale" or "sharing" under some U.S. state laws; see Section 6 for your rights.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to operate the Site, remember your preferences, analyze traffic, and support marketing. You can control cookies through your browser settings. Disabling certain cookies may affect Site functionality. We honor recognized opt-out preference signals, such as Global Privacy Control (GPC), where required by law.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to satisfy legal, accounting, tax, or reporting requirements. Order records are typically retained for the period required by applicable law.
6. Your Privacy Rights
For all users: You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications at any time by emailing us or using the unsubscribe link.
California residents (CCPA/CPRA): You have the right to know what personal information we collect, the right to delete and correct it, the right to opt out of the "sale" or "sharing" of personal information and targeted advertising, and the right not to be discriminated against for exercising these rights.
European Economic Area, UK, and similar jurisdictions (GDPR): Where applicable, you have the right to access, rectify, erase, restrict, or object to processing, the right to data portability, and the right to withdraw consent. Our lawful bases for processing include performance of a contract, your consent, and our legitimate business interests. You may also lodge a complaint with your local supervisory authority.
To exercise any of these rights, contact us at support@tirely.co.
7. International Data Transfers
Your information may be transferred to, stored, and processed in the United States and other countries (including China, for order fulfillment) that may have data protection laws different from those in your jurisdiction. Where required, we implement appropriate safeguards for such transfers.
8. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Children's Privacy
The Site is not intended for individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will be indicated by a revised "Last Updated" date and will be effective as soon as it is posted.
11. Contact Us
Tirely
Website: tirely.co
Email: support@tirely.co